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Zoho CRM vs HubSpot Sales Hub

Sales Hub is easy and powerful sales software that connects without complexity, powers productivity with easy-to-adopt tools, and supports growing sales orgs.

Get started with Sales Hub today!
Get started free
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HubSpot Sales Hub

HubSpot is a customer platform with all the software, integrations, and resources you need to connect marketing, sales, content management, and customer service. Each product in the platform is powerful on its own, but the real magic happens when you use them together.

Sales Hub is HubSpot’s easy and powerful sales automation software that connects without complexity, drives productivity with easy-to-adopt tools, and helps growing sales organizations prospect smarter, accelerate revenue growth, and scale insightfully.

Get started with free email sales templates today!

Zoho CRM

Zoho is a cloud-based software suite that provides a range of applications including a CRM, accounting, invoicing, project management, inventory management, and more.

Zoho CRM is a cloud-based CRM platform designed to help businesses manage their customer relationships, sales, and operations.  

SalesHub_Quotes-and-payments_with frame

Key Differentiators of Sales Hub

  • More connected: Sales Hub seamlessly integrates your data and empowers your team to form lasting relationships with their prospects.

  • More productive: Sales Hub provides a connected, crafted UI experience for faster activation and better adoption, so reps can spend more time actually selling.

  • More supported: HubSpot makes sure you have the help when you need it with HubSpot’s world-class customer support, award-winning HubSpot Academy, and Professional Services designed to maximize the power of Sales Hub.

What Sets HubSpot Apart

More Connected

What Zoho Offers:

  • Users of Zoho CRM can send emails, track customer interactions, and create customer profiles.
  • Zoho reporting and analytics can help track customer interactions and identify trends. Advanced sales analytics reporting requires  the Zoho Zia, which is only available with Enterprise and up plans.

What Sets HubSpot Apart:

  • Sales Hub gives sales leaders total visibility into sales metrics--without waiting in line for help from an admin or analyst. HubSpot's out-of-the-box reporting software is  powerful yet easy to use, with deep pipeline insights to help accurately forecast performance and coach teams to hit their goals.
  • As Sales Hub is built on HubSpot’s connected customer platform has tools like Playbooks, Email Templates, Unified Reporting, and lead scoring to help increase alignment and encourage collaboration between Sales and Marketing teams. No connectors or data sync required!
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Sales Email Template Creation

More Productive

What Zoho Offers:

  • Zoho CRM can automate tasks that are involved in managing customer relationships.
  • Zoho Zia, an AI-powered assistant, can take notes as you dictate, detect anomalies, and automate mundane tasks. Zoho Zia is only available with Enterprise and up plans.

What Sets HubSpot Apart:

  • With Sales Hub, you can create accurate sales forecasts, manage and maintain strong sales pipelines and maximize revenue by prioritizing the most important deals.
  • HubSpot helps you store, track, manage, and report on each action a customer makes throughout the sales cycle.
  • You can also customize reports to monitor the deal metrics and performance you care about most.
SalesHub_Dealboard

Deal board within Sales Hub

More Support

What Zoho Offers:

  • All Zoho purchases come with a standard support plan that includes 8 hour/5 day live chat or email support, knowledge base and community forum access, and a customer portal.
  • For better support coverage and responsiveness, Zoho customers will pay 20-25% of their annual contract.*

What Sets HubSpot Apart:

  • 24/7 customer support is included with every plan. For Enterprise customers, phone support is included at no extra charge.
  • Maximize Sales Hub's power and learn everything you need to know about the most sought-after business skills within the award-winning HubSpot Academy.
*Zoho Support Plans
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Feature Comparison

  • HubSpot Differentiated Features

    Sales Hub Professional
    • Teams
    • ABM tools and automation
    • Call transcription and coaching
    • Rep productivity performance
    • Playbooks
    • Email Reporting

  • Zoho

    Zoho CRM Professional
    • Purchase Orders
    • Inventory Templates
    Feature  HubSpot Zoho
    Base License
    Sales Hub Professional
    Zoho CRM Professional
    Account, Contact, Lead & Opportunity Management
    Email Integrations
    Workflow & Approval Automation
    Pipeline & Forecast Management
    Forecast & Reporting
    Playbooks
    Customizable Page Layouts
    Contracts 
    Prospecting Tools (Prospecting Workspace, Sequences, AI sales email generator, Mobile prospecting)
    Revenue Intelligence
    $$$
    Requires Zoho Zia
    Sales Bots
    $$$
    Requires Zoho Sales IQ Add-On
    Account/Opportunity Insights
    $$$
    Requires Zoho Zia
    CPQ Tool
    Lead Scoring
    Task Calendar Sync
    Call Transcripts and Coaching
    —
    Talk to Sales
    —

    Total Cost of Ownership

    HubSpot

    HubSpot Sales Hub helps teams close more deals, deepen relationships, and manage their pipeline more effectively — all on one connected platform.

    • Implementation: The average time to activation for Sales Hub Pro is less than 2 months and 72% of Sales Hub Enterprise customers display high feature usage (source).
    • Sales Hub customers see their deal close rate increase by 109% on average after 12 months.
    • Service & Support: HubSpot provides different support channels depending upon your subscription, all included.

    Zoho

    Zoho provides the ability for customers to split their products into smaller packages that can be mixed and matched depending upon their unique needs.

    “Sales Hub was ranked on G2’s Most Implementable software in Spring 2023.”

    Read more in the HubSpot Annual ROI Report.

    Capability
    HubSpot
    Zoho
    Base License
    $$
    Sales Hub Professional
    $
    Zoho CRM Professional
    Seats
    10
    10
    Onboarding
    $
    Not Included
    Service & Support
    Phone, Chat & Email support included
    Chat & Email support included
    Training & Educational Resources
    Included:
    HubSpot Academy, Community
    Included:
    Community & Knowledge Base
    Migration
    Not required
    $$
    Add-on
    Customization / Configuration
    Easy to customize & configure in-house
    $$$
    Requires admin
    Developer Support
    $
    $$
    Integrations
    $
    App MarketPlace
    $
    MarketPlace
    Maintenance / Admin
    Enjoy a seamless platform built on one code base
     
    Admin not required
    $
    Requires Zoho Creator for Low-code 
    1 admin
    —
    Get a demo
    —

    For more information on Zoho CRM pricing, visit their pricing page.

    Calculate Your ROI with HubSpot

    Calculate the return on investment (ROI) you could experience with HubSpot products using our free and easy-to-use ROI Calculator. You can also calculate the total cost of ownership (TCO) of your HubSpot software based on aggregated data from 177,000+ HubSpot customers globally.

    Calculate Your Return Calculate Your Total Cost

    Sales Hub Software That Grows With You

    Start with free tools and upgrade as you grow, or hit the ground running with one of our premium editions.

    What are customers saying?

    HubSpot Sales Hub received G2's top 100 Best Software Products & Highest Satisfaction Products 2023.

    HubSpot was recognized on Gartner's 2023 B2B Salesforce Automation Platforms.

      We tried different solutions like Mailchimp and ZOHO but those could only help some part of our issues. I selected HubSpot because I believed I could help our customers using HubSpot, while growing their business as well.

      TU TRAN MINH

      CEO

      GrowSteak

      GrowSteak-logo
      Read the case study

      HubSpot is trusted by over 177,000 businesses in more than 120 countries.

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        Zoho + HubSpot Integration

        Make manual data entry a thing of the past by syncing deals, leads, contacts and accounts between HubSpot and Zoho CRM.

        Try the Zoho integration today

        Close More Deals with HubSpot today!

        Use HubSpot Sales Hub to help teams close more deals, deepen relationships, and manage sales pipelines more effectively.

        Get started free
        Get a demo